Help / FAQ


Has my order been shipped?

You will receive an email when your order is shipped. Orders are normally posted within 3 working days or less.

The product doesn't work!

Please contact us explaining what exactly doesn't work. There is a 2 year full warranty on everything excluding sensors. You will get a working product or your money back.

Do you ship to Europe?

Yes, we can send products worldwide. EU orders will be posted from our office in Bulgaria and will be free of additional charges.


Do you ship to my country?

Yes we do, but some countries can take up to 3 weeks to arrive

How long does it take to arrive?

Orders within the UK are normally sent by First Class service. EU orders usually take less than a week. International orders will take longer.

How much are the shipping charges?

The shipping cost will be calculated during checkout


Is there any warranty

Yes, all products except sensors have 2 year full warranty.

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