Help / FAQ

Order

Has my order been shipped?

Usually orders are dispatched next day Monday to Friday or earlier.

The product doesn't work!

Please contact us explaining exactly what doesn't work.

The product I received doesn't do XYZ!

We are always working towards improving our products so please let us know what you think.

Delivery

Do you ship to my country?

Yes, we do. International orders are posted from UK using Royal mail.

How long does it take to arrive?

Orders within the UK are sent by First Class service so arrive the next day. EU orders usually take less than a week. International orders will take longer.

How much are the shipping charges?

Postage within the UK is £4. Worldwide postage is £10.

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